We’re genuinely sorry to hear that our product wasn’t quite right for you. We pour a lot of love into everything we create, so it’s always a little sad when something doesn’t meet your needs. That said, we completely understand—sometimes it’s just not the right fit.

If your purchase was made within the last 7 days, you’re welcome to request a refund—no questions asked. Just click the button below. If you’re not signed into your account, you’ll be prompted to log in first. Once your request is submitted, we’ll process it promptly and aim to complete it within 2 working days.

Email confirmations will be sent with all succesful requests.

Thank you and best wishes Lewis & Team Flo.